End Cap –Try checking the end cap. It is not uncommon that over time the connection that the end cap provides (it completes the circuit) will go bad due to rust, dirt, etc. If the end cap is dirty you can clean the contact points with alcohol and make sure that the gasket is clean and undamaged. If you have two collars it is best to first swap the end cap from the collar that is not working with an end cap from a collar that is working, and see if the collar that was not working begins to transmit. If this is the case you will need to purchase a new end cap.
Battery – You can also check the battery (ies). Make sure that the battery is placed within the transmitter correctly. If this does not work you may want to try replacing the existing battery with a new one to see if the collar begins to transmit.
Frequency Drift – Due to the nature of radio frequency it is fairly common for frequencies to drift. If your collar signal alters in sound or repetition it is best to first check for frequency drift before sending in your collar for repair. If you have a Classic receiver you can adjust the fine tuning wheel to receive the best signal from your collar. If you have a Maxima receiver, you can adjust the frequency up and down 1 or 2 KHz (last number in programming) for best signal. |